More Issues With Covered California

More Issues With Covered California

Over the past year, consumers and agents alike have experienced many frustrating issues with Covered California (http://www.coveredca.com/). Consumer notification issues abounded, and enrollees continue to experience difficulty in navigating customer portals. Last, and certainly not least, errors with the site make accessing one’s information impossible as Covered California admins rush to solve problems with the sites infrastructure. I work at a health insurance brokerage called SCI & Associates, in Stevenson Ranch, CA. While our primary focus is benefits, HR, and compliance for ...